🆕 New Feature

✨ What's new

• Astra AI agents can now reply to your Instagram DMs 24/7, using the same instructions, knowledge, and testing tools as your WhatsApp agents.
• Create an agent, pick the Instagram channel, and install it on the Instagram account already connected in Wati. Each agent runs on one channel, so WhatsApp and Instagram use separate agents.
• Phone numbers and emails shared in the chat are saved to the Wati contact, and your agent can hand the conversation to a teammate in your inbox.

💙 Why you'll love it

If you sell or support customers on Instagram, you no longer have to answer every DM by hand — your agent handles the routine questions while your team focuses on the conversations that need them.

Available on: Growth, Pro & Business