Are you crushing your Q2 goals as well? Buckle up and join us as we run through some exciting updates cross Automation, Broadcast and Performance.

🎉 Launch of wati.io chatbot library

We have launched a public chatbot library on wati.io/chatbotlibrary!

You can test pre-built sample chatbots and add them into your live Wati account with just 1-click.

If you are looking for more sample chatbots, share your use case with us here 👉 https://feedback.wati.io

🤖 New Wati API endpoint

Great news for power users! Pro and Business plan users can now leverage our new API to start chatbots directly /chatbots/start, without the need of Keywords!

Check out the documentation here and here.

🛒 Expanded payment options for Auto checkout

Auto checkout for Catalog now supports receiving payments through PayU accounts in addition to existing Razorpay accounts.
Learn more about enabling payments for your Catalog orders here.

🎯 Broadcast retargeting and insights

After each broadcast, get detailed breakdown of responses and do retargeting via “View Insights”. Some advanced retargeting options are available for Pro and Business plan users.

Additionally, a new "ignored" status helps you understand which contacts haven't read your broadcast. Export the complete list of contacts as a CSV file for further analysis and targeted outreach.

🗣️ Large contact uploads

Tired of waiting for large contact lists to upload? We got you. You'll receive email and in-product notifications when the import process is complete.

For even faster turnaround times, you can now choose to trigger the broadcast immediately after import using the "send broadcast after import" option.

⚡️ Performance improvements

We have made a slew of search enhancements this month. Starting with conversation searches, searching for specific conversations within Team Inbox is now faster, especially searching with name or phone. We have also optimized contact searching on the Contacts page.

🙈 Team inbox number masking

Following up to our release of masking feature in April, we have made this available on the latest versions of our mobile app (both Android and iOS) as well.

Did not see the feature you are looking for?

Share your requests with us here 👉 https://feedback.wati.io