We’ve been working on making few feature improvements, Here’s an update from Wati HQ!

Broadcast updates 🎠

• Authentication message templates are now supported for Indian customers.

  

  
  

• Now users can use quick replies & CTA together while creating template messages

  

CTWA updates

• Option to add translation for CTWA analytics. When language changed all labels in CTWA analytics also gets changed to the selected language.

  

  
  

  

Team Inbox updates 📊

• Knowbot chat filter option introduced: A new option under the Team Inbox quick filters, named "KnowBot chats" is now available. Clicking on it will show all the chats that have at least 1 Knowbot session that is started.

  

Shopify updates 🛍️

• Shopify customers who are using Shopflo checkout can now send the Shopflo checkout URL in abandoned cart messages. The customer just needs to enable the Thirdparty checkout link feature provided in Wati Shopify app.

Bug fixes 🛠️

• The issue concerning media images not getting shown in preview section when Carousel template is submitted has been solved
• In rule builder now rules get triggered with contacts who do not have conversations
• Template preview now getting shown in spreadsheet sender

• Issue of broadcast messages not getting seen in team inbox after sending broadcast has been solved