⚡ Enhancement

✨ What's new

• Save custom Inbox filters as views — keep them private, share them with selected agents, or make them visible to everyone.
• Filter conversations by date or date range, and use the improved Unreplied and Unread filters (with counts on saved filters) to spot chats that still need attention.

💙 Why you'll love it

Admins and Operators can cut through inbox clutter, prioritize what needs a reply, and keep the whole team looking at the same views.

Available on: Growth, Pro & Business

📚 Learn more

How to search or filter conversations in Team Inbox