3 weeks ago
Chatbots That Collect Details Like a Real Conversation
⚡ Enhancement
✨ What's new
- The AI Assist node now collects a detail — an email, a phone number, or a custom value like a pincode — through a normal conversation and saves it to a contact attribute.
- Customers can answer in their own words. Add simple checks in the prompt (for example, "the pincode must be 6 digits") and route Success or Failure to the next step.
- Works on WhatsApp, Instagram, and Facebook Messenger.
💙 Why you'll love it
Typos and extra text no longer trip up your chatbot, so leads, bookings, and orders flow in smoothly — and Instagram or Messenger chats can even move over to WhatsApp.
Available on: Pro & Business (rolling out gradually)
📚 Learn more
How to use the AI Assist node to collect information
Watch the demo: AI Assist Nodes in Chatbot Builder (from 1:38)